The year begins with new routes from Hamburg, as the Spanish airline Vueling expands its network with three flights per week to Málaga. Norwegian, too, strengthens its services from Hamburg to Málaga and Tenerife, with the Scandinavian airline to introduce flights to Barcelona and Madrid in 2014. EasyJet adds frequencies to the Scottish capital, Edinburgh, amongst other destinations starting in March. And bmi regional introduces a new service between Hamburg and Bristol, further expanding the British route network. Meanwhile, Lufthansa brings Germanwings back to Hamburg.
And easyJet has another pleasing development in store for Hamburg Airport. The airline is planning to open a base in the city in the spring of 2014. The new base will create around 100 new jobs.
Air Berlin’s route cancellations and OLT Express Poland’s bankruptcy mean that services to Warsaw, Gdańsk and Rzeszów are lost, although LOT continues to fly to Warsaw.
Hamburg Airport has to cope with seven days of strikes and three days of severe storms in 2013.
The online career portal published by the human resources department is a major innovation. Interested persons, internal and external, can find out about current vacancies and apply directly online.
Puro Gusto, an Italian food bar, commences operation in Terminal 1. Scoom also opens, replacing the Arrival Bar, joined by McDonalds. The opening of Germany’s first Victoria’s Secret shop on the Passenger Pier is a complete success.
Four new security lanes are opened in May. There is also a new boarding pass desk serving as a fast lane, enabling passengers to reach the central security checkpoint more quickly.
A new feature is added to the Hamburg Airport App this year, making Hamburg the first airport in Germany to provide current waiting times at the security checkpoint, updated every 15 minutes, both on the website and for mobile clients.
Comfort levels increase at Hamburg Airport from May. Hamburg Airport expands the Airport Lounge to cater for 300 guests, providing passengers with service and comfort before departure.
From June 2013, airport fans can experience the airport atmosphere live and in colour. Thanks to webcams installed in the departures area of the terminals and on the apron, visitors to the Hamburg Airport website can follow flight activity, for example – with a 15 minute delay. And for treasure hunters and puzzle solves, Hamburg Airport is also a geocaching location.
In September, construction work on the runway 05/23 (Niendorf/Langenhorn) is completed early. The airport invests a total of 5.6 million euros to fully rebuild the runway head in Niendorf, extending it to 285 meters in length and 40 meters in width. During the construction work, Hamburg Airport has an open day on the building site where local residents and visitors enjoy cold drinks and ice cream while they find out about the work and go on a tour of the building site.
The symbolic groundbreaking ceremony in June launches the construction of the new multi-storey P1 car park close to the terminals. The new facility will have 1,350 more parking spaces than the old P1. The replacement for the air cargo center is being built on the former holiday car park, P8.
The S-Bahn (metro rail network) service to Hamburg Airport celebrates its fifth birthday. Up to 20,000 passengers use this service every day. For the occasion, visitors and passengers have the chance to win one of five flight packages at a specially built “Lucky Track” in Terminal 1.
Hamburg Airport continues to plan projects where environmental protection takes number one priority. Environmental achievements in 2013 include the adoption of the “Mobility Concept 2020”, with the goal of equipping more than half of the Hamburg Airport Group’s vehicle fleet with alternative energy sources such as natural gas and fuel cells. This year, once again, ACI, the European airports’ association, recognises Hamburg Airport as the best European airport in the “10 – 25 million passenger” category.