Relaxed to the security check: Book a time slot for our Slot&Fly lane for free - because a pleasant flight already starts on the ground.
Families with small children (0-6 years) and people with reduced mobility (PRM) with walking aids wider than 50cm (wheelchairs, rollators) cannot use the Slot & Fly lane or the Fastlane for technical reasons. Our PRM/family lane in the Airport Plaza is still available for you as usual.
Passengers wishing to export goods and valuables requiring declaration or large sums of cash from Germany can declare this at the Customs counter in Terminal 1 and apply for export certificates. Customs officers are also available to answer any questions you may have about customs.
Passagiere mit eingeschränkter Mobilität (PRM) sind beim DRK in guten Händen: Die besonders geschulten Mitarbeiterinnen und Mitarbeiter unterstützen Sie mit ihrem PRM-Service am Hamburg Airport.