General information

Should you leave anything on the aircraft or if your luggage has failed to arrive, please contact the airline concerned or the relevant handling agent.

If you have lost luggage or any other item in the airport building, please contact the Hamburg Welcome Center fundbuero@ham.airport.de. All lost property found at the airport will be stored there.

Opening hours:

Daily 06:30 am - 11:00 pm

 

 

 

 

 

 

A service charge will apply at the pick up of the lost item:

 

Found object Costs
wallet 15,- €
eBook-Reader 15,- €
camera/video camera 15,- €
any kind of computer 20,- €
suitecase/travelbag 20,- €
jacket/coat 10,- €
electrical device 10,- €
ID card/passport 10,- €
bagpack/bags 10,- €
key 15,- €
mobilephone 15,- €
watch/jewellery 15,- €
other bulky items 20,- €
For any other item the charge will be 5,- €

The easiest way to return your lost item is to contact our partner courier BBS-Baumann Business Services. For more information please click here.

The Hamburg Welcome Center is responsible for items found in the entire airport premises, with the exception of taxis, the S-Bahn (metro railway) station, buses and aircraft.

 

 

Valid identification (with photo) is required to collect an item from lost property.
If a third party is collecting the item, the Hamburg Welcome Center requires a letter of authorisation by fax, post or email as well as a copy of the owners valid identification.

 


Lost property of the last 30 days



No Date Location Found Objects
1134 / Apr 2020 04.04.2020 - Unterlagen/Documents
1132 / Apr 2020 03.04.2020 - Bekleidung/Coat
1131 / Apr 2020 02.04.2020 - EC/Kreditkarte/Credit card
1130 / Apr 2020 02.04.2020 - EC/Kreditkarte/Credit card
1129 / Apr 2020 02.04.2020 - EC/Kreditkarte/Credit card
1127 / Apr 2020 02.04.2020 - EC/Kreditkarte/Credit card
1126 / Apr 2020 01.04.2020 - Unterlagen/Documents
1125 / Mrz 2020 30.03.2020 - Unterlagen/Documents
1123 / Mrz 2020 25.03.2020 - Schmuck/Jewelry
1122 / Mrz 2020 25.03.2020 - Gepäck/Luggage
1120 / Mrz 2020 23.03.2020 - Schlüssel/Keys
1118 / Mrz 2020 22.03.2020 - Handy/Mobile phone
1117 / Mrz 2020 22.03.2020 - Schmuck/Jewelry
1114 / Mrz 2020 20.03.2020 - Schmuck/Jewelry
1113 / Mrz 2020 20.03.2020 - Schlüssel/Keys
1111 / Mrz 2020 18.03.2020 - Bargeld/Cash
1110 / Mrz 2020 18.03.2020 - Gepäck/Luggage
1108 / Mrz 2020 17.03.2020 - Geldbörse/Wallet
1102 / Mrz 2020 16.03.2020 - Bekleidung/Coat
1101 / Mrz 2020 16.03.2020 - Bargeld/Cash
1100 / Mrz 2020 16.03.2020 - Bargeld/Cash
1096 / Mrz 2020 15.03.2020 - Bekleidung/Coat
1094 / Mrz 2020 15.03.2020 - Schmuck/Jewelry
1089 / Mrz 2020 15.03.2020 - Gepäck/Luggage
1088 / Mrz 2020 14.03.2020 - EC/Kreditkarte/Credit card
1087 / Mrz 2020 14.03.2020 - EC/Kreditkarte/Credit card
1083 / Mrz 2020 13.03.2020 - Schmuck/Jewelry
1081 / Mrz 2020 13.03.2020 - Kosmetik/Cosmetics
1078 / Mrz 2020 13.03.2020 - Tüte/Bag
1076 / Mrz 2020 13.03.2020 - Gepäck/Luggage
1074 / Mrz 2020 12.03.2020 - Bargeld/Cash
1069 / Mrz 2020 12.03.2020 - Rucksack/Backpack
1066 / Mrz 2020 12.03.2020 - Schmuck/Jewelry
1065 / Mrz 2020 12.03.2020 - Schmuck/Jewelry
1061 / Mrz 2020 11.03.2020 - Bekleidung/Coat
1060 / Mrz 2020 11.03.2020 - Bekleidung/Coat
1059 / Mrz 2020 11.03.2020 - Bekleidung/Coat
1058 / Mrz 2020 11.03.2020 - Elektrogeräte/Elec. device
1056 / Mrz 2020 11.03.2020 - Handy/Mobile phone
1053 / Mrz 2020 11.03.2020 - Handtasche/Handbag
1051 / Mrz 2020 11.03.2020 - Geldbörse/Wallet
1050 / Mrz 2020 11.03.2020 - Unterlagen/Documents
1047 / Mrz 2020 11.03.2020 - Handy/Mobile phone
1044 / Mrz 2020 10.03.2020 - Bekleidung/Coat
1043 / Mrz 2020 10.03.2020 - Elektrogeräte/Elec. device
1041 / Mrz 2020 10.03.2020 - Computer
1038 / Mrz 2020 09.03.2020 - Tüte/Bag
1037 / Mrz 2020 09.03.2020 - Schmuck/Jewelry
1032 / Mrz 2020 09.03.2020 - Kosmetik/Cosmetics
1030 / Mrz 2020 09.03.2020 - Schmuck/Jewelry
1028 / Mrz 2020 09.03.2020 - Schmuck/Jewelry
1027 / Mrz 2020 09.03.2020 - Gepäck/Luggage
1024 / Mrz 2020 09.03.2020 - Handy/Mobile phone
1022 / Mrz 2020 08.03.2020 - Rucksack/Backpack
1021 / Mrz 2020 08.03.2020 - EC/Kreditkarte/Credit card
1020 / Mrz 2020 08.03.2020 - Schmuck/Jewelry
1019 / Mrz 2020 08.03.2020 - Schmuck/Jewelry
1018 / Mrz 2020 08.03.2020 - Geldbörse/Wallet
1016 / Mrz 2020 08.03.2020 - Schmuck/Jewelry
1015 / Mrz 2020 08.03.2020 - Tüte/Bag
1014 / Mrz 2020 08.03.2020 - Elektrogeräte/Elec. device
1012 / Mrz 2020 08.03.2020 - Computer
1010 / Mrz 2020 08.03.2020 - Schmuck/Jewelry
1008 / Mrz 2020 08.03.2020 - Handy/Mobile phone
1007 / Mrz 2020 08.03.2020 - Handy/Mobile phone
1006 / Mrz 2020 08.03.2020 - Schmuck/Jewelry

Further lost & found offices in Hamburg