General information

Should you leave anything on the aircraft or if your luggage has failed to arrive, please contact the airline concerned or the relevant handling agent.

If you have lost luggage or any other item in the airport building, please contact the Hamburg Welcome Center fundbuero@ham.airport.de. All lost property found at the airport will be stored there.

Opening hours:

Opening hours may vary due to the current situation. Please contact us before collecting your lost property.

 

A service charge will apply at the pick up of the lost item:

 

Found object Costs
wallet 15,- €
eBook-Reader 15,- €
camera/video camera 15,- €
any kind of computer 20,- €
suitecase/travelbag 20,- €
jacket/coat 10,- €
electrical device 10,- €
ID card/passport 10,- €
bagpack/bags 10,- €
key 15,- €
mobilephone 15,- €
watch/jewellery 15,- €
other bulky items 20,- €
For any other item the charge will be 5,- €

The easiest way to return your lost item is to contact our partner courier BBS-Baumann Business Services. For more information please click here.

The Hamburg Welcome Center is responsible for items found in the entire airport premises, with the exception of taxis, the S-Bahn (metro railway) station, buses and aircraft.

 

 

Valid identification (with photo) is required to collect an item from lost property.
If a third party is collecting the item, the Hamburg Welcome Center requires a letter of authorisation by fax, post or email as well as a copy of the owners valid identification.

 


Lost property of the last 30 days



No Date Location Found Objects
1582 / Sep 2020 22.09.2020 - Ausweis/Pass
1581 / Sep 2020 22.09.2020 - Elektrogeräte/Elec. device
1580 / Sep 2020 22.09.2020 - Gepäck/Luggage
1578 / Sep 2020 22.09.2020 - Elektrogeräte/Elec. device
1577 / Sep 2020 22.09.2020 - Bekleidung/Coat
1575 / Sep 2020 21.09.2020 - Unterlagen/Documents
1573 / Sep 2020 21.09.2020 - EC/Kreditkarte/Credit card
1572 / Sep 2020 21.09.2020 - Computer
1571 / Sep 2020 20.09.2020 - Unterlagen/Documents
1570 / Sep 2020 20.09.2020 - Handy/Mobile phone
1569 / Sep 2020 20.09.2020 - Elektrogeräte/Elec. device
1567 / Sep 2020 19.09.2020 - Bekleidung/Coat
1566 / Sep 2020 19.09.2020 - Geldbörse/Wallet
1565 / Sep 2020 19.09.2020 - Computer
1563 / Sep 2020 19.09.2020 - Schmuck/Jewelry
1562 / Sep 2020 18.09.2020 - Unterlagen/Documents
1561 / Sep 2020 18.09.2020 - Tüte/Bag
1560 / Sep 2020 18.09.2020 - Tüte/Bag
1559 / Sep 2020 18.09.2020 - EC/Kreditkarte/Credit card
1558 / Sep 2020 18.09.2020 - Computer
1557 / Sep 2020 17.09.2020 - Schlüssel/Keys
1556 / Sep 2020 17.09.2020 - Kosmetik/Cosmetics
1553 / Sep 2020 16.09.2020 - Computer
1552 / Sep 2020 16.09.2020 - Schmuck/Jewelry
1551 / Sep 2020 16.09.2020 - Geldbörse/Wallet
1550 / Sep 2020 16.09.2020 - Tüte/Bag
1549 / Sep 2020 16.09.2020 - Geldbörse/Wallet
1548 / Sep 2020 16.09.2020 - Computer
1547 / Sep 2020 16.09.2020 - Schlüssel/Keys
1546 / Sep 2020 16.09.2020 - Schlüssel/Keys
1545 / Sep 2020 16.09.2020 - EC/Kreditkarte/Credit card
1544 / Sep 2020 15.09.2020 - Schlüssel/Keys
1543 / Sep 2020 15.09.2020 - Kosmetik/Cosmetics
1541 / Sep 2020 15.09.2020 - Schmuck/Jewelry
1540 / Sep 2020 15.09.2020 - Bekleidung/Coat
1539 / Sep 2020 15.09.2020 - Computer
1538 / Sep 2020 14.09.2020 - Bekleidung/Coat
1537 / Sep 2020 14.09.2020 - EC/Kreditkarte/Credit card
1536 / Sep 2020 14.09.2020 - Rucksack/Backpack
1535 / Sep 2020 14.09.2020 - Bargeld/Cash
1534 / Sep 2020 13.09.2020 - Schmuck/Jewelry
1533 / Sep 2020 13.09.2020 - Handy/Mobile phone
1531 / Sep 2020 13.09.2020 - Tüte/Bag
1530 / Sep 2020 13.09.2020 - Bekleidung/Coat
1529 / Sep 2020 13.09.2020 - Bekleidung/Coat
1528 / Sep 2020 13.09.2020 - Rucksack/Backpack
1527 / Sep 2020 13.09.2020 - Ausweis/Pass
1524 / Sep 2020 13.09.2020 - Schmuck/Jewelry
1522 / Sep 2020 11.09.2020 - Elektrogeräte/Elec. device
1521 / Sep 2020 11.09.2020 - Elektrogeräte/Elec. device
1520 / Sep 2020 11.09.2020 - Elektrogeräte/Elec. device
1518 / Sep 2020 11.09.2020 - Rucksack/Backpack
1516 / Sep 2020 10.09.2020 - Bargeld/Cash
1515 / Sep 2020 10.09.2020 - Bekleidung/Coat
1512 / Sep 2020 10.09.2020 - EC/Kreditkarte/Credit card
1511 / Sep 2020 09.09.2020 - Unterlagen/Documents
1510 / Sep 2020 09.09.2020 - Unterlagen/Documents
1509 / Sep 2020 09.09.2020 - Bekleidung/Coat
1508 / Sep 2020 08.09.2020 - Bargeld/Cash
1507 / Sep 2020 08.09.2020 - Geldbörse/Wallet
1506 / Sep 2020 08.09.2020 - EC/Kreditkarte/Credit card
1504 / Sep 2020 08.09.2020 - Handtasche/Handbag
1502 / Sep 2020 07.09.2020 - Schlüssel/Keys
1501 / Sep 2020 07.09.2020 - Bekleidung/Coat
1500 / Sep 2020 07.09.2020 - eBook-Reader
1499 / Sep 2020 07.09.2020 - Schmuck/Jewelry
1497 / Sep 2020 06.09.2020 - Bekleidung/Coat
1496 / Sep 2020 05.09.2020 - Schlüssel/Keys
1495 / Sep 2020 05.09.2020 - Computer
1493 / Sep 2020 05.09.2020 - Gepäck/Luggage
1491 / Sep 2020 05.09.2020 - Schlüssel/Keys
1490 / Sep 2020 05.09.2020 - Schmuck/Jewelry
1488 / Sep 2020 05.09.2020 - Elektrogeräte/Elec. device
1487 / Sep 2020 04.09.2020 - Geldbörse/Wallet
1486 / Sep 2020 04.09.2020 - Bekleidung/Coat
1483 / Sep 2020 04.09.2020 - Bargeld/Cash
1478 / Sep 2020 02.09.2020 - Geldbörse/Wallet
1476 / Sep 2020 02.09.2020 - Gepäck/Luggage
1475 / Sep 2020 02.09.2020 - Elektrogeräte/Elec. device
1473 / Sep 2020 01.09.2020 - Tüte/Bag
1471 / Sep 2020 01.09.2020 - Gepäck/Luggage
1469 / Aug 2020 31.08.2020 - Schmuck/Jewelry
1461 / Aug 2020 28.08.2020 - Bekleidung/Coat
1460 / Aug 2020 28.08.2020 - Bekleidung/Coat
1459 / Aug 2020 28.08.2020 - Bekleidung/Coat
1458 / Aug 2020 28.08.2020 - Elektrogeräte/Elec. device
1457 / Aug 2020 28.08.2020 - Schlüssel/Keys
1455 / Aug 2020 28.08.2020 - Schlüssel/Keys
1452 / Aug 2020 27.08.2020 - Bekleidung/Coat
1451 / Aug 2020 27.08.2020 - Kosmetik/Cosmetics
1447 / Aug 2020 26.08.2020 - Geldbörse/Wallet
1446 / Aug 2020 26.08.2020 - Kosmetik/Cosmetics
1445 / Aug 2020 26.08.2020 - Kosmetik/Cosmetics
1444 / Aug 2020 26.08.2020 - Schmuck/Jewelry
1442 / Aug 2020 26.08.2020 - Bekleidung/Coat
1438 / Aug 2020 25.08.2020 - Schreibgerät/Writing utensil
1437 / Aug 2020 25.08.2020 - Computer
1434 / Aug 2020 24.08.2020 - Bekleidung/Coat
1433 / Aug 2020 24.08.2020 - Elektrogeräte/Elec. device
1432 / Aug 2020 24.08.2020 - Bekleidung/Coat
1431 / Aug 2020 24.08.2020 - Handy/Mobile phone
1429 / Aug 2020 24.08.2020 - Bargeld/Cash
1428 / Aug 2020 24.08.2020 - Rucksack/Backpack

Further lost & found offices in Hamburg